How Monthly Invoicing Works

Your first invoice will be issued after your initial strategy call with your Client Manager (performed during your onboarding period).

The first invoice must be paid by the due date, or 5 days prior to your agreed go-live date if that is later.

Your first invoice will be pro-rata to align to the calendar month, covering service from your go-live date to the last day of the month. Subsequent invoices will be issued with one-month payment terms, due on the first day of the month, covering service for the full month ahead.

Our standard minimum term is 3 months of service. This is because it takes time for new campaigns to gain traction and begin to show results. We lay a lot of groundwork during the first month and make continual adjustments during the second and third months. The Google algorithms also need time to collect data and utilise accurate machine learning. We therefore, ask for a three month period to fully utilise the skills of our team.

If you decide to cancel after the three-month minimum term, the one service month notice period for cancellation still applies (see Client Cancel Policy).

All clients are expected to pay via Direct Debit which will be set up prior to going live.